.feedback-detail-modal-overlay .app-modal-content{border-radius:12px;width:90%;max-width:800px;max-height:90vh;padding:0;overflow:hidden}.feedback-detail-modal{background:var(--vxm-white);flex-direction:column;min-height:0;max-height:90vh;display:flex}.feedback-detail-modal .modal-header{border-bottom:1px solid #f0f0f0;flex-shrink:0;justify-content:space-between;align-items:center;padding:24px 32px;display:flex}.feedback-detail-modal .modal-header .header-left{flex-direction:column;gap:8px;display:flex}.feedback-detail-modal .modal-header .header-left .customer-name{color:#000;margin:0;font-size:24px;font-weight:700}.feedback-detail-modal .modal-header .close-icon-btn{cursor:pointer;color:#666;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;padding:4px;transition:background .2s;display:flex}.feedback-detail-modal .modal-header .close-icon-btn:hover{background:#f5f5f5}.feedback-detail-modal .modal-body{overscroll-behavior:contain;flex-direction:column;flex:auto;gap:32px;min-height:0;padding:24px 32px;display:flex;overflow:hidden auto}.feedback-detail-modal .modal-body .section-container{flex-direction:column;gap:12px;display:flex}.feedback-detail-modal .modal-body .section-container .section-title{color:#000;letter-spacing:0%;font-family:Inter,sans-serif;font-size:14px;font-weight:500;line-height:100%}.feedback-detail-modal .modal-body .section-container .comment-box{color:#0561d1;background:#f1f7ff;border-left:2px solid #3185fc;border-radius:0 8px 8px 0;padding:20px 24px;font-size:15px;font-style:italic;line-height:1.5}.feedback-detail-modal .modal-body .section-container .comment-box .quote-mark{margin:0 2px;font-size:20px;font-weight:700}.feedback-detail-modal .modal-body .section-container .details-grid{grid-template-columns:repeat(2,1fr);gap:16px;display:grid}.feedback-detail-modal .modal-body .section-container .details-grid .grid-full-width{grid-column:span 2}.feedback-detail-modal .modal-body .section-container .details-grid .detail-box{background:#f8fafc;border:1px solid #f1f1f1;border-radius:8px;flex-direction:column;gap:6px;padding:12px 16px;display:flex}.feedback-detail-modal .modal-body .section-container .details-grid .detail-box-label{color:#62748e;letter-spacing:.3px;font-family:Inter,sans-serif;font-size:14px;font-weight:500;line-height:100%}.feedback-detail-modal .modal-body .section-container .details-grid .detail-box-value{color:#1e293b;font-size:14px;font-weight:500}.feedback-detail-modal .modal-footer{border-top:1px solid #f0f0f0;flex-shrink:0;justify-content:flex-end;padding:16px 32px;display:flex}.feedback-detail-modal .modal-footer .footer-close-btn{color:#666;cursor:pointer;background:#e2e0e0;border:none;border-radius:5px;width:100px;height:45px;padding:10px 30px;font-size:16px;font-weight:500;transition:background .2s}.feedback-detail-modal .modal-footer .footer-close-btn:hover{background:#d1d5db}.rsb-loader{justify-content:center;align-items:center;width:100%;height:100%;display:flex}.positive-label{color:#166534;background-color:#dcfce7;border-radius:100px;align-items:center;gap:6px;width:fit-content;padding:4px 12px;font-size:12px;font-weight:600;display:inline-flex}.positive-label .sentiment-dot{background-color:#22c55e;border-radius:50%;flex-shrink:0;width:8px;height:8px}.negative-label{color:#991b1b;background-color:#fee2e2;border-radius:100px;align-items:center;gap:6px;width:fit-content;padding:4px 12px;font-size:12px;font-weight:600;display:inline-flex}.negative-label .sentiment-dot{background-color:#ef4444;border-radius:50%;flex-shrink:0;width:8px;height:8px}.neutral-label{color:#374151;background-color:#f3f4f6;border-radius:100px;align-items:center;gap:6px;width:fit-content;padding:4px 12px;font-size:12px;font-weight:600;display:inline-flex}.neutral-label .sentiment-dot{background-color:#9ca3af;border-radius:50%;flex-shrink:0;width:8px;height:8px}.very-positive-label,.very-negative-label{color:var(--vxm-white);border-radius:100px;align-items:center;gap:6px;width:fit-content;padding:4px 12px;font-size:12px;font-weight:600;display:inline-flex}.very-positive-label .sentiment-dot,.very-negative-label .sentiment-dot{background-color:var(--vxm-white);border-radius:50%;flex-shrink:0;width:8px;height:8px}.very-positive-label{background-color:var(--vxm-sentiment-very-positive)}.very-negative-label{background-color:var(--vxm-sentiment-very-negative)}.priority-badge{border-radius:100px;align-items:center;width:fit-content;padding:4px 12px;font-size:12px;font-weight:600;display:inline-flex}.priority-badge.high{color:#991b1b;background-color:#fee2e2;border:1px solid #fca5a5}.priority-badge.medium{color:#854d0e;background-color:#fef9c3;border:1px solid #fde047}.priority-badge.low{color:#166534;background-color:#dcfce7;border:1px solid #86efac}.progress-bar-wrapper{align-items:center;gap:8px;display:flex}.progress-bar-wrapper .progress-bar-label{color:#1e293b;min-width:36px;font-size:13px;font-weight:600}.progress-bar-wrapper .progress-bar-track{background:#e5e7eb;border-radius:100px;flex:1;min-width:80px;height:8px;overflow:hidden}.progress-bar-wrapper .progress-bar-track .progress-bar-fill{border-radius:100px;height:100%;transition:width .3s}.progress-container{align-items:center;gap:12px;width:100%;display:flex}.progress-container .progress-bar{background:#f1f5f9;border-radius:100px;flex:1;height:12px;overflow:hidden}.progress-container .progress-bar .progress-fill{background:#4ade80;border-radius:100px;height:100%}.progress-container .progress-text{color:#166534;min-width:40px;font-size:13px;font-weight:600}.new-discovered-tag{color:#059669;text-transform:uppercase;letter-spacing:.025em;background-color:#ecfdf5;border:1px solid #d1fae5;border-radius:4px;padding:4px 10px;font-size:11px;font-weight:600}.key-tag{color:#ea580c;text-transform:uppercase;letter-spacing:.025em;background-color:#fff7ed;border:1px solid #ffedd5;border-radius:4px;padding:4px 10px;font-size:11px;font-weight:600}